Never Run Out of Pet Essentials Again!

Auto Order is a convenient service that ensures you never run out of the pet supplies you use most. After your initial order is shipped, subsequent orders are sent automatically according to your chosen schedule. You’ll always have control over your shipments with pre-shipment emails, giving you time to adjust your order before it’s processed. You can easily change the frequency, quantity, or cancel your order up to 24 hours before the next shipment.

Getting started with Auto Order is quick and easy! Simply choose your preferred auto-order frequency for the products in your cart and proceed to checkout as you normally would.

You’ll only be charged when your Auto Order is ready for shipment. Payment will be processed using your original payment method, and you’ll receive a confirmation email 7 days before the shipment. If you’d like to make any changes or reschedule, just contact us right away.

To cancel an Auto Order, simply contact us as soon as possible at 1-800-788-2124 or email us at customercare@PetCareSupplies.com.

You can manage or update your Auto Order items through your account dashboard, where you’ll find options to update the frequency, postpone, or cancel your order. Customers can also reach us directly at 1-800-788-2124 or customercare@PetCareSupplies.com.

Absolutely! If you’d like to add new items to your Auto Order, just visit your account, update your order, or contact us directly at 1-800-788-2124 or customercare@PetCareSupplies.com.

If you miss an order or want to skip a scheduled shipment, no problem! You can easily reschedule or skip your Auto Order by contacting us before the order is processed. We’ll work with you to adjust your shipment.

There is no minimum order for Auto Orders. You can set up a subscription for as many or as few items as you need—it's totally flexible to fit your needs.

You’ll receive confirmation and shipping status emails for every Auto Order. You can also track your order through your account on our website or contact us if you need assistance.

Yes, you can pause your Auto Order at any time! Just contact us, and we’ll hold your orders until you’re ready to resume.